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1.Foldable: It can be present in 3 ways. Normal tablestand, Picture Frame type and Wall Hanging. 2.Vertical: The elevation angle can be adjust. It's best for POS type.

Message "Enter Sleeping Mode" appears on you panel could be the bad connetion of your VGA or DVI port. Please make sure that your VGA or DVI cable is working properly. If same appears, please contact us and describe the problem that occur.

Some of AiM's product can be operate on Windows 7 without install the driver. But for better proformance and calibrate reason, we commend all user to install the driver.

AiM does not recommend to add or change touch panel without professional engineer. To change it by yourself may cause the panel to break or cannot perform properly. If you are interesting in Touch Technology please contact us!

1.HID-Mouse mode. (In Windows the mouse cursor becomes arrow described, pen down and touch function works but only single touch) 2.HID-Digitizer mode.(In Windows the mouse cursor becomes bubbles described, pen up and touch function works , support Microsoft multi-touch)

1.We suggest install touch driver in Windows XP, it can support sound and multiple monitors at the same time but limited by Windows XP, only single touch will work. 2.If the operating system is after Windows 7, don’t necessarily have to install the touch driver? 2-1.Install touch driver, touch mode will become HID-Mouse mode, it can support touch sound and multiple monitors at the same time but no multi-touch function. 2-2.No installing touch driver, HID-Digitizer mode has multi touch function but no touch sound. It can’t support multiple monitors at the same time unless the operating system is after Windows7. According to the built in tablet PC setting steps the computer can detect which one has touch function.(only professional edition supports it, not for home edition)

Please disable Automate Right Clicking of Mouse Function. Touch package>mouse setting>right click setting>auto right click of mouse>cancel.

When this happens, pls try to change touch mode setting= Touch package>advance>HID mode>Cancel Digitizer-Select HID>Mouse-HID.

There are various MOQ requirements for different panel sizes. Please contact AiM.

4 wire touch panel:1year ; 5wire touch panel:3years

Yes.This is considered a new touch panel design

AiM provides maximum reliability and product lifespan, as well as the benefits of strong R&D and pre/after sales service.

LCD or current touch panel drawings are submitted for evaluation. Once it has been determined that no standard (in stock) items meet specified requirements, a customized part number, initial quotation for a sample, and lead time are generated.

Yes, please refer to our Design Services section. If you have any questions, please contact us.

Since there is a wide range of touch panel sizes and tail designs, we use a number of different packing boxes. AiM provides inner and outer cartons to secure each touch panel for shipment. Please contact us, if you have any special packaging requirements.

•Customers inform AiM Customer Service of defective item(s).•Customer Service receives item(s) and processes RMA form while informing sales and customer thereof. •Customer Service examines items, reports to customer, and returns referral and new item(s).

Yes.

Yes. AiM provides many standard touch panels compatible with ELO and other brand names, please contact Sales for detailed information.

• AiM Provides customized products for different applications, including 4/5/wire, Low Reflective, High Light Transmission, true-flat resistive touch products. •Sizes from 3.5” to 24” •Various FPC tails lengths and terminations with different types of connectors available: ZIF, AMP, AMPC and BERG.•Optional front/rear Gasket/Adhesive.•Total control board and driver solution.

We provide ITO Film-ITO Glass, ITO Film-ITO Film-ITO Glass, ITO Film-ITO Film-PC construction for various applications. If you need further information, please contact AiM.

FPC tail is high in adhesive force and flexibility with a small bend radius and available in different tail lengths, pitches, terminations, and customized shapes, e.g. L or U.

Yes. Please contact our sales staff.

An integrated tail is made from the same material as the ITO film. It has a higher bend radius than a FPC tail. A FPC tail is manufactured from a flexible printed circuit with a smaller bend radius.

AiM-RC-3xxxx series control boards and drivers are available for all AiM touch panels.

24”.

Yes.

Yes.

•Surface chemical resistance test.•Linearity test.•Drop ball test.•Activation force test.• Pen Sliding test.•Loop resistance test.

Generally, MTBF applies to finished products. For component parts, mean time to failure (MTTF) usually applies . The MTTF for AiM 4 wire touch panels is 96000 hrs and 280000 hrs for AiM 5 wire touch panels.

This phenomenon is referred to as “Pillowing”. The cause may be excess air between PET film and glass or improper lamination of the touch panel.

AiM touch panels with AiM-RC-3xxxx series controllers can support pen input in Windows 7/8.

We focus on industrial, medical, and commercial applications that require high-durability total touch solutions.

AiM currently offers 3.5” – 55” touch panels and is working to develop larger sizes.

10 points.

Yes. support dual touch and gesture recognition.

AiM sensor structures are either Glass-Film-Film (GFF) or Glass- Glass (GG). Please contact AiM sales representatives for details.

AiM touch panels support 1.1, 1.8 and 2.8mm standard cover glass thicknesses. If you require cover glass over 2.8mm, please contact us.

Yes. AiM is working to develop standard true-flat PCT touch panels with a black printed frame. Please refer to the standard drawings in the “Touch panel website” section. If you require custom products, please contact us.

Cover glass is the pure transparent glass used on the surface of AiM standard PCT touch panels. Décor glass is cover glass with additional color printing on the backside (e.g. black frame).

Clear, Décor Glass, Anti-glare (AG), and Anti-reflective (AR).

The surface hardness of PCT touch panel cover glass can reach MOHS 5. ; When cover glass has an AG or AR coating, surface hardness is 7H.

The light transmission rate is affected by cover glass thickness. In general the light transmission rate for GFF construction is 87% ± 3% and 90% ± 3% for GG construction.

Yes. We currently offer 3.5” – 21.5” PCT touch panels with COF tails.

•The space required for the touch panel is smaller because the controller IC has been integrated with the touch panel, allowing for a more compact design for the system. •The FPC (Flexible printed circuit) can be bent or curved, allowing for easy installation for small-size products. •No connector between the touch panel and the system’s interface will be required.

The bend radius of the PCT touch panel tail is 1mm.

The shorter the better. A shorter tail reduces interference between electronic components.

Larger PCT touch panels require more channels. To ensure the quality of touch products, the maximum number of connector pins used is 80. Therefore, large PCT touch panels will have more than two tails.

PCT touch panels channels refer to the number of X,Y axes.

AiM PCT touch panels paired with PCT controllers support Windows 7/8/10 inbox drivers.

Water on the surface of the PCT touch panel may cause false touch events. If water gets on the surface of the PCT touch panel, please wipe it dry immediately. However, AiM PCT touch panels paired with current generation AiM PCT controllers have “no false touch when wet” advanced water immunity features installed in firmware. We have completed testing with different liquids. Saline (0.9% NaCl), blood (0.9% salinity), and not even saltwater (3.5% salinity) will cause false touch signals when present on the touch surface.

AiM PCT touch panels with AiM PCT control boards are able to detect touches while wearing certain kinds of gloves, including medical and clean room latex gloves, household latex gloves, cotton gloves, and work gloves. Please contact our sales staff for more detailed information.

AiM-RC-3xxxC series controllers support 4/5-wire resistive touch panels and RS-232 or USB interfaces. AiM-RC-3xxxU series controllers support 4/5-wire resistive touch panels and the USB interface.

support 4/5-wire resistive touch panels.

The AiM-RC-3xxxC series offers the latest models of resistive touch controllers. AiM-RC-3xxxC controllers operate more smoothly and support USB and RS-232 interfaces. The AiM-RC-3xxxU series is low cost product line and supports the USB only interface. AiM-RC-3xxxU series controllers are still used by many customers.

Please contact our sales window. We will provide you with a “Hardware Application Guide” which includes relevant specifications, reference circuit diagrams, and a byte order mark (BOM) table to expedite your design process.

Yes.

AiM-RC-3xxxx series resistive touch controllers coupled with an appropriate mechanical design can meet IEC61000-4-2 ESD testing standards: Air Discharge 15KV, and Contact Discharge 8KV.

Yes. All AiM-RC-3xxxx series resistive touch controllers, including control boards and ICs, are in compliance with RoHS standards.

Yes. Touch panel cables(option), styluses(option), and drivers will be provided.

•RS-232 cable: about 12 meters(Within the limits). •USB cable: about 5 meters(Within the limits).

No. When both interfaces are connected, only the default setting – USB – will work.

After the driver is installed, please perform calibration first to make sure the cursor works accurately.

Support for touch devices was added in Windows Vista and continues in later Windows versions: (1) Windows Vista/ 7 Professional or more advanced versions have built-in full touch support. (2) Windows Vista/ 7 Starter support only partial touch functions. (3) In Windows Embedded Standard 7, the Tablet PC feature must be selected to support touch. (4) For Windows Server 2008/ 2008 R2, the Desktop Experience feature must be installed to activate touch. (5) In Windows 8 / Windows Embedded 8 Standard / Windows Server 2012, the default setting supports touch. Install the latest AiM-RC-3xxxx series In Windows 2000/XP, and the system will simulate a mouse device automatically. In Windows 2008/Vista/7/ 8, you can instruct the system to simulate a mouse device during installation. Note: Windows Server 2008 does not contain the Desktop Experience feature in the default system setting. It is recommended that you install the touch panel as a “simulated mouse device” to make sure touch functions accurately.

Yes. We can provide an instructions manual to help you setup multiple monitors.

No. WinCE does not support two or more devices. If you have a special requirement for two AiM-RC-3xxxx devices, please contact our sales staff.

No. Linux can only support one AiM-RC-3xxxx series device. If you have a special requirement for two AiM-RC-3xxxx series devices, please contact our sales staff.

Yes. AiM-RC-3xxxx series Linux Driver or later versions can support these functions.

Yes. Please contact our sales staff for more detailed information.

The architecture of ARM or MIPS is RISC (Reduced Instruction Set Computing). Please contact our sales staff. We will provide you with AiM-RC-3xxxx series Linux kernel driver source code for you to drive your AiM-RC-3xxxx series device after you fill out your company profile information and sign the NDA.

Please follow the links [ Message board ] or e-mail and fill out your requests. We will reply as soon as we can.

AiM PCT touch controllers employ mutual capacitance touch technology, using the sensing and driving lines in the two conductive layers of the touch panel to detect the location of the touch.

Yes. AiM PCT touch controllers support any projected capacitive touch products that meet AiM controller design criteria.

AiM PCT touch controllers use eeti controller IC’s.

Yes, please contact AiM sales staff if you have relevant requirements.

meet IEC61000-4-3 Level III (RS 10V/m) and IEC61000-4-6 Level III (CS 10Vrms) standards. Others are met RS & CS 3V specs.

Due to differences in design for each AiM PCT controller, the EMC specs will vary. Customers can adjust the parameters but cannot alter the firmware themselves.

COF stands for “Chip on Flex”. It means the controller IC is directly mounted on the touch panel’s FPC tail.

USB, UART, and I²C interfaces are available.

Yes. AiM provides custom design services for COF PCT controllers.

You can download drivers suitable for your OS version from the AiM Download website. If the operating system you are using is not listed, please contact AiM sales representatives.

All AiM PCT drivers are based on the X86 system and ARM based Linux embedded system. Please contact our sales representatives for other hardware platforms.

Yes, for ARM based Linux and Android OS, AiM will provide the source code for customers to develop drivers themselves. Please contact AiM sales staff.

If you use an ARM hardware platform, it runs Reduced Instruction Set Computing (RISC). Please contact us to provide your company profile and sign a NDA. AiM will provide the source code for you to drive our AiM devices successfully.

You can use the AiM source code for Android to drive the AiM hardware device and use Android’s multi-touch applications for multi-touch operation. For Linux, the inbox drivers of Linux Kernel 3.0.0 or later versions support AiM USB devices, and AiM RS232 interface is supported by the inbox drivers of Linux kernel 3.2.0 or later versions. If the Linux operating system that you use is not the kernel versions mentioned above, you can drive AiM hardware devices by using AiM driver source code, and using Linux multi-touch applications for multi-touch operation.

AiM offers the utility Update Tools for customers to update their firmware in the field. If you need the software, please contact our sales staff.

Except in situations where a sudden power outage may cause damage to the IC, there is no limit as to how many times the firmware can be updated on the IC.

AiM can offer utility programs for the customization of certain parameters on PCT touch controllers. If you need the software, please contact our sales staff.

Yes. The AiM utility Update Tools allows the parameter setting to be copied to other AiM PCT controllers, making it more efficient to set the parameters correctly during production or before delivery. If you need the software, please contact our sales staff.